Derek is approachable, knowledgeable, patient and everything you need in a loan officer. Whenever I had questions during the home loan process, I could reach Derek either by phone, text, or e-mail and his responses were never delayed. We looked at various loan programs for which I qualified and Derek pointed out the pros and cons of each one for me. I now own my very first home, and with much thanks for his work and dedication. I have already recommended Derek to neighbors and friends!